Curbswap Knowledge Base

Curbswap is a subscription service that physically moves your parked car before street sweeping and other parking restrictions hit, then returns it to a legal spot — documented with timestamped photos and GPS. It’s launching in Los Angeles.

Add your vehicle, pair the SwapBox™ smart lockbox, and schedule a move. A vetted driver picks up your car, relocates it to a legal spot nearby, and sends you photo + GPS proof — all without you being there.

No. That’s the whole point. Your spare key lives in the SwapBox™ on your car window, and the driver handles everything hands-off.

Join the early-access waitlist. We open neighborhood by neighborhood and invite from the front of the line — you can check your position anytime on the waitlist status page.

No. We don’t reserve parking spaces. We relocate your already-parked car before restrictions begin.

Yes. You schedule moves, watch them live, and get photo + GPS confirmation right in the Curbswap app.

You schedule it in the app and confirm exactly where your car is parked on a map. A vetted driver arrives before the restriction, photographs all four sides, retrieves your key from the SwapBox™, relocates the car to a legal spot nearby, photographs it again, and the app shows you the new location on a map — with GPS and timestamps.

Yes — your spare key lives in the SwapBox™ mounted on your car. Your main key never leaves you.

Yes. Once a driver is on the way you can track the move in real time from the app — including live driver location, status updates, and iPhone Live Activities on your Lock Screen.

As close as legally possible — usually the same block or a street or two over. The app shows the exact new spot on a map the moment the move completes.

No. We don't buy, sell, or hold parking spots. We move your already-parked car so it's never in the wrong place when restrictions begin.

The SwapBox is a smart Bluetooth lockbox that mounts on your car window and securely holds your spare key so a driver can access it only when it’s time for a move.

The SwapBox holds your spare key. For a move, your driver receives a temporary code that only works during your move window and only unlocks when they’re physically at your car (GPS-confirmed). Every open is logged.

On your car window — within easy reach for your driver and sheltered from direct rain.

Yes. Access codes are time-limited and GPS-gated, drivers never get a permanent key, and every open is recorded in your access log.

It has a USB-C emergency port — power it from any USB-C cable to open it. The app also shows your battery level and alerts you well before it runs low.

It’s a one-time $45 device — early access pricing (normally $75) — shipped once we open your neighborhood.

Yes — pair it over Bluetooth, lock/unlock, set and manage PIN codes, and check battery, all from the Curbswap app.

A rechargeable battery with USB-C charging. You can check the exact battery level in the app, and we'll nudge you at 20% and urgently at 10% so it never dies on move day.

A dead box means your driver may not be able to reach the key, so a scheduled move could fail. Charge it when the app warns you — a full charge lasts a long time under normal use.

Yes. Over Bluetooth you can lock, unlock, check the battery, and manage your own PIN codes — plus give it a name and note where it's mounted so your driver finds it instantly.

No. Each move mints a fresh one-time code that only works while that driver is on your move and standing at your car — it expires the moment the move ends.

In the app, pick your vehicle, choose “move before the restriction” or a specific time, confirm your parking location, and we take it from there.

To the nearest legal spot, prioritizing any preferred fallback zones you’ve set.

You can set preferred fallback zones near your home or work, and drivers prioritize them when a legal spot is available.

Yes — track the move live on a map from pickup to drop-off, then get photo + GPS proof the moment it’s parked.

You get the exact GPS coordinates and photos in the app as soon as it’s parked.

Drivers work from your fallback zones and keep relocating until your car is legal. You’re notified at every step, with an explanation if anything blocks a move.

Yes. Moves are timed around your restriction window — including early street-sweeping times — so your car is legal before enforcement begins.

It's the default scheduling mode: instead of picking a time, you tell us to beat the next posted street sweeping. We compute the deadline from the posted rules at your car's confirmed spot and dispatch a driver to finish comfortably before it.

Yes — choose “Pick a specific time” when scheduling. On sweep days the window must land within two hours before the sweep so the move actually protects you.

Open the move in the Moves tab and cancel. If a driver hadn't started yet, the move is returned to your monthly allotment.

If a move goes unclaimed past its window, it auto-cancels, your plan move is refunded automatically, and we notify you and our team so it's looked into.

You confirm it. When you schedule (or update your car's location), the app shows a map pin you drag to the car's exact spot — parking rules come from that street, so precision matters and we double-check anything that looks off.

Basic is $49/month (4 moves), Standard is $79/month (8 moves), and Premium is $149/month (16 moves). The SwapBox™ is a separate one-time $45 device (early access pricing; normally $75).

Yes. Every move draws from your monthly plan — there’s no per-move fee. If you run out, you can buy a single extra move for $10.

If you use all of your plan’s moves in a month, you can add one more move for $10 (it doesn’t roll over).

No — your plan’s moves reset at the start of each billing month.

Yes, you can upgrade or downgrade anytime in the app.

Yes. You can cancel whenever you want; downgrades and cancellations take effect at your next renewal.

Securely through Stripe. We don’t store your full card number.

Basic covers 1 vehicle, Standard up to 2, and Premium 2.

Basic ($49/mo, 4 moves), Standard ($79/mo, 8 moves), and Premium ($149/mo, 16 moves). Every move comes out of your monthly allotment — there's never a per-move fee on top.

Standard and Premium members can add one extra move for $10 (this month only, no roll-over). Basic members can upgrade to a bigger plan at any time.

No — allotments reset at each monthly renewal.

Basic and Standard cover 1 vehicle; Premium covers up to 2.

Profile → Wallet & Payment Methods. Your card is saved securely by Stripe when you subscribe; you can add cards, set the default used for renewals, and remove old ones.

Yes. You keep your remaining moves through the end of the paid period and won't be billed again.

Yes — after each completed move you can rate your driver and add an optional tip. 100% of tips go to the driver.

We’re launching in Los Angeles, opening neighborhood by neighborhood.

We start where parking is hardest — Silver Lake, Echo Park, Los Feliz, and other high-restriction areas — then expand.

Join the waitlist and check your position on the status page. We open areas based on driver and subscriber density.

Yes, as long as your car is street-parked in an area we cover.

We open Los Angeles neighborhood by neighborhood. The app tells you if your area is live; if it isn't yet, you're on the list and we'll notify you the moment we launch there.

Join the waitlist — invitations go out from the front of the line as each neighborhood opens, and pre-ordering a SwapBox™ locks in early-access pricing.

Drivers relocate cars only to spots that are legal for your vehicle based on posted rules. If your area is permit-heavy, mention it in your move notes so the driver plans accordingly.

Yes — electric vehicles are fully supported.

Your make, model, year, color, and license plate, plus where the car is parked.

Most standard cars, SUVs, and small trucks. If your vehicle is oversized, exotic, or has unusual requirements, message support before subscribing and we'll confirm coverage.

The driver reports it immediately with photos, the move doesn't count against your allotment if nothing was moved, and support follows up with you right away.

Yes — manage vehicles in the Vehicles tab. Premium supports two vehicles at once; on other plans you can swap which single vehicle is covered.

Yes. Every Curbswap driver is vetted and background-checked before they can move a car.

Every move is documented end to end with before/after photos and GPS. If something’s wrong, report it in the app and we’ll make it right.

Your key stays inside the SwapBox™. Drivers only ever get a temporary, GPS-gated, logged code — never a permanent key.

You do. During a move you can see the driver’s progress live, and every SwapBox access is logged to your account.

Background check, valid California license with a clean record, verified documents, and conduct standards — plus every move is photographed, GPS-tracked, and audited.

Four-angle photos before the driver touches the car and again after parking, the exact GPS drop-off location, and timestamps on everything — all visible in the app.

Report it from the move summary or support chat right away. The before/after photo set from your move is the evidence baseline, and our team investigates every report.

No. Codes are minted per move, only work while that driver is assigned and physically next to your car, and expire when the move ends. Every code reveal is logged.

You’ll get a notification with an explanation. Drivers escalate if a legal spot can’t be found, and support can step in. Reach us anytime from the Support page or in the app.

Tap “Contact support” in the app, or use the form on the Support page.

Use the waitlist status page and enter the email you signed up with.

Open support chat in the app — tap a question bubble for an instant answer, or type a message and the Curbswap team replies directly.

Stand next to the car (Bluetooth range is short), give the box a keypad tap to wake it, and let the app retry — it reconnects automatically. Still stuck? Message support from the app.

Contact support with a photo of the ticket and the move in question. We review what happened on our side — posted rules, the move timeline, and the GPS record — and make it right where we fell short.

Profile → your plan → switch. Upgrades take effect immediately (you pay the prorated difference); downgrades apply at your next renewal so you keep what you paid for.

A street-sweeping citation in LA is about $73. It’s the city’s single most common ticket — Los Angeles issues an estimated 1.5–2 million parking citations a year, and street sweeping is the #1 cause.

The city posts a “No Parking” window on each block — usually a one- to two-hour slot on a set day — when the curb must be clear for the sweeper. Schedules change block by block, and the two sides of the same street are often swept on different days.

Yes. The citation is tied to the posted “No Parking” window, not the sweeper’s actual arrival. If you’re parked during that window you can be ticketed regardless.

As of the January 2026 rate increase, expect roughly $450–$600 or more: about a $220 tow fee (first hour), around $68 per day storage (plus a 10% city parking tax), a $115 vehicle release fee, and the original citation.

The base fine for most violations without a specific provision is $63. Street sweeping runs about $73, and red-zone or no-stopping violations are at the higher end (around $93 and up).

Los Angeles has some of the strictest, most complex parking enforcement in the country — 7,000+ blocks with unique restrictions and 35,000+ signs — so it’s where hands-off protection helps the most.

A residential zone where non-permit vehicles face tight time limits during posted hours. A residential permit exempts you from many of those limits — but not from street sweeping.

Short-notice restrictions posted for film shoots, construction, or utility work — often just 24–72 hours ahead. A legal spot can become a tow-away zone overnight, which is why they catch so many drivers.

Curbswap is focused on recurring, scheduled restrictions like street sweeping. For rush-hour tow-away corridors, the safest move is not to park there during posted hours — our blog covers how to spot them.

We can’t promise the impossible, but we’re built to eliminate the most predictable and common ticket — street sweeping. If we ever fall short on a move we handled, contact support and we’ll make it right.

Most parking apps just tell you the rules. Curbswap actually does something about them — a vetted driver physically relocates your car before the restriction, so it’s execution, not another reminder.

Yes. Curbswap relocates your own vehicle, with your authorization, to legal parking spots — the same thing you’d do yourself, handled by a vetted driver.

Curbswap’s app, workflow, and SwapBox key-handoff system are patent pending.

Not yet. We’re launching in LA first and plan to expand to other dense, permit-parked cities. Join the waitlist to register interest in your city.

A vetted, background-checked Curbswap driver with a valid California license and a clean record. Every move is photographed and GPS-tracked.

A monthly subscription ($49–$149) plus a one-time SwapBox device ($45 early-access, normally $75). There’s no per-move fee — moves come out of your plan.

Join the waitlist and, optionally, pre-order a SwapBox to lock in early-access pricing. We invite from the front of the line as each neighborhood opens.

Apply through the Drive with Curbswap page. We look for a valid California license, a clean driving record, and professionalism — every driver is background-checked before their first move.

Per completed move, with a bonus for rush-hour windows around morning and evening sweeps. You see the payout before you accept a job, and 100% of any tip goes to you.

A valid California driver’s license, a clean record, verified documents, and the ability to pass a background check. Drivers hold to conduct standards on every move.

Curbswap drivers relocate customers’ vehicles — you don’t use your own car for the move itself. Details are covered during onboarding.

Yes. Moves are short and local, concentrated around street-sweeping windows, so you can fit them around your schedule.

Account and contact details, your vehicle information, the location of your parked car, and move documentation (photos + GPS). Payments are handled by Stripe — we don’t store your full card number.

You can. During a move you see the driver’s live progress, and every SwapBox access is logged to your account. We don’t sell your location data.

Your key stays inside the SwapBox. Drivers only ever receive a temporary, GPS-gated, one-time code that expires when the move ends — never a permanent key.

All payments run through Stripe, which handles your card under its own security and compliance. Curbswap never stores your full card number.

Yes. Contact support to close your account, and see our Privacy Policy for how we handle and retain your information.