Frequently asked questions
The most common questions about Curbswap. Looking for something specific? Browse the full Knowledge Base.
Curbswap is a subscription service that physically moves your parked car before street sweeping and other parking restrictions hit, then returns it to a legal spot — documented with timestamped photos and GPS. It’s launching in Los Angeles.
Add your vehicle, pair the SwapBox™ smart lockbox, and schedule a move. A vetted driver picks up your car, relocates it to a legal spot nearby, and sends you photo + GPS proof — all without you being there.
No. That’s the whole point. Your spare key lives in the SwapBox™ on your car window, and the driver handles everything hands-off.
Join the early-access waitlist. We open neighborhood by neighborhood and invite from the front of the line — pre-ordering a SwapBox™ locks in early-access pricing.
We’re launching in Los Angeles, opening neighborhood by neighborhood — starting where parking is hardest, then expanding.
Yes. You schedule moves, watch them live, and get photo + GPS confirmation right in the Curbswap app.
The SwapBox is a smart Bluetooth lockbox that mounts on your car window and securely holds your spare key so a driver can access it only when it’s time for a move.
The SwapBox holds your spare key. For a move, your driver receives a temporary code that only works during your move window and only unlocks when they’re physically at your car (GPS-confirmed). Every open is logged.
It’s a one-time $45 device — early access pricing (normally $75) — separate from your subscription, shipped once we open your neighborhood.
It has a USB-C emergency port — power it from any USB-C cable to open it. The app also shows your battery level and alerts you well before it runs low.
In the app, pick your vehicle, choose “move before the restriction” or a specific time, confirm your parking location on a map, and we take it from there.
As close as legally possible — usually the same block or a street or two over. The app shows the exact new spot on a map the moment the move completes.
It’s the default scheduling mode: instead of picking a time, you tell us to beat the next posted street sweeping. We compute the deadline from the posted rules at your car’s confirmed spot and dispatch a driver to finish comfortably before it.
If a move goes unclaimed past its window, it auto-cancels, your plan move is refunded automatically, and we notify you and our team so it’s looked into.
Basic is $49/month (4 moves), Standard is $79/month (8 moves), and Premium is $149/month (16 moves). The SwapBox™ is a separate one-time $45 device (early access pricing; normally $75).
Yes. Every move draws from your monthly plan — there’s no per-move fee. If you run out, Standard and Premium members can buy a single extra move for $10.
No — your plan’s moves reset at the start of each billing month.
Yes. You can cancel whenever you want; you keep your remaining moves through the end of the paid period and won’t be billed again.
Basic and Standard cover 1 vehicle; Premium covers up to 2.
Yes — after each completed move you can rate your driver and add an optional tip. 100% of tips go to the driver.
Yes. Every Curbswap driver is vetted and background-checked, with a valid California license and a clean record, before they can move a car.
Every move is documented end to end with before/after photos and GPS. If something’s wrong, report it in the app and we’ll make it right.
Your key stays inside the SwapBox™. Drivers only ever get a temporary, GPS-gated, logged code — never a permanent key.
A street-sweeping citation in LA is about $73 — the city’s single most common ticket. Curbswap is built to eliminate exactly this kind of predictable, recurring fine.
We can’t promise the impossible, but we’re built to eliminate the most predictable and common ticket — street sweeping. If we ever fall short on a move we handled, contact support and we’ll make it right.
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